Petsuperpet delivery options

 

Delivery Options

 

1. Orders less than HK$400

Orders less than HK$400 or more (the total amount is calculated based on the deduction of all offers), 
Customers can choose below shipping method:

 

  1. Ship by SF Express, shipping fee pay by receiver.
    *Remarks: SF Express courier fee is HK$30up, the final courier fee will depend on the weight of the goods charged by SF Express.

     
    • EF Locker (SF Express)
    • SF Express-Service Center Pickup
    • SF Express- SF Express Station Pickup
    • SF Express-OK convenience store pickup
    • SF Express-Pickup at 7-11 Convenience Store
    • SF Express-direct delivery to office / residential area​​

      **Remarks: The shipping fee for SF express HK$30/first 1Kg, additional weight is $6/0.5KG.The shipping fee will be calculated by SF Express according to the actual weight or dimension of the order.

       
  2. Meet up at Tuen Mun MTR Station
    Trading time: Monday – Friday 11am – 6pm

    Pick up at our company
     
  3. Pick up at our company
    Address: Unit C&D, 5/F, Winfield Industrial Buildiing, No. 3 Kin Kwan Street, Tuen Mun, HK
    Office hour:Monday to Saturday 9am - 1pm  and  2pm - 6pm (Closed on  Sunday and public holiday)
    Email: shop@petsuperpet.com
    Phone: 2385 7699

2. Free delivery upon spending HK$400

Free delivery to Hong Kong Island, Kowloon, New Territories upon spending HK$400. 

(Not included Tung Chung, Ma Wan, Discovery Bay, Pak Tam Chung and Lantau and  Outlying Islands).

  • Every Purchase of HK$800 to Tung Chung (Free Toll)
  • Every Purchase of HK$800 to Ma Wan/Park Island (Free Toll)
  • Every Purchase of HK$800 to Discovery Bay/Peng Chau additionally HK$120 to be charged.
  • No delivery service available to Pak Tam Chung and other outlying Islands except Peng Chau.

 

3. Terms and Conditions of Delivery

  • For heavy loaded goods, a minimum of HK$20/floor will be added if no lift is available during delivery, limited to 8 floors.
     
  • Service fee shall be charged if delivery is not usual. Our staff will contact you by phone for confirmation of charges.
     
  • Please check the items and quantities of your goods upon delivery.
     
  • For unsuccessful delivery, we shall re-arrange the schedule of delivery with our next delivery schedule.
     
  • Payment by COD, please check your goods upon delivery.